Terms of Service

Last updated: March 17, 2025

Welcome to the website of Pacific AI, Inc. (“Pacific AI”, “we” or “us”). Your use of this website https://pacific.ai (hereinafter referred to as the “Website”) and the services made available on the Website (together, the ) are subject to these Terms of Service (the “Terms”). By using any of our Services, you agree to be bound by, and use our Services in compliance with, these Terms. PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES, OBTAINING ANY MATERIALS, INFORMATION OR PRODUCTS THROUGH OUR SERVICES.

We may make changes to these Terms from time to time. When we do so, we will revise the “last updated” date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of our Services after such changes have been published to our Terms will constitute your acceptance of such revised Terms.

1. General

1.1 Our Services can be used by an individual, business or other legal entity, or both (hereinafter referred to as “user”, “you” and “your”). If you are entering into these Terms, or using the Website or Services, on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case “you” shall refer to such entity.

1.2 In the event you have entered into a separate written agreement with Pacific AI regarding the Services that contemplates terms that are inconsistent with these Terms, the written agreement shall control and these Terms will not apply to you to the extent inconsistent with such written agreement, or, if such written agreement is contemplated to be in lieu of these Terms, then these Terms shall not apply at all.

2. Our Services

2.1 Subject to the limitations set forth herein, Pacific AI provides various Services available to visitors and users of the Website and Services as described on the Website. In particular and without limitation, the Website contains the following Services:

1.2.1 Services related to AI governance certification, audit, and compliance;

1.2.2 various information and materials;

1.2.3 other services and features as added or amended by Pacific AI from time to time (jointly hereinafter referred to as the “Services”).

2.2 This Website is offered for your business purposes only, and not for personal, household, or consumer use.

2.3 Subject to these Terms, and your compliance with these Terms, Pacific AI hereby grants you a limited, personal, non-exclusive and non-transferable license to use and to access the information on the Website. Except for the foregoing license, you have no other rights on the Website and you may not modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Website, or Services in any manner. If you breach any of these Terms, the above license will terminate automatically.

2.4 You may use, copy, and distribute the Services solely as permitted by the third-party licenses applicable to such Services. You understand that Pacific AI may remove Services at any time if required by law or otherwise in its sole discretion.

3. License to Use our Services

3.1 Subject to these Terms, we grant to you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use and access to our Services, to view information and materials on the Website, and otherwise use the Services as permitted by applicable laws and under these Terms. This license is personal to you, and you may not resell our Services, permit other users access to our Services through your account, or use the Services to host content for others. Your right to use our Services is limited by all terms and conditions set forth in these Terms.

3.2 Except for your pre-existing rights and this license granted to you, we and our licensors retain all rights, titles and interests in and to our Services, all related intellectual property rights, including trademarks (whether registered or pending), domain and business names. Our Services are protected by applicable intellectual property laws, including United States copyright law and international treaties.

3.3 Except as otherwise explicitly provided in these Terms or as may be expressly permitted by applicable law, you will not, and will not permit or authorize any third party to: (i) reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our Services or its technological features or measures; (ii) rent, lease or sublicense access to any of our Services; (iii) circumvent or disable any security or technological features or measures of our Services; or (iv) use our intellectual property rights without our express prior written authorization.

4. Access to our Services

4.1 We do not provide you with the equipment to access our Services. You are responsible for all fees charged by third parties related to your access and use of our Services (e.g., charges by Internet service providers).

4.2 We reserve the right to modify or discontinue, temporarily or permanently, all or any portion of our Services without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuance of all or any portion of our Services.

4.3 We also reserve the right, in our sole discretion, to reject, refuse to post, or remove any material that you post or submit for posting, and to restrict, suspend, or terminate your access to our Services at any time, for any or no reason, with or without prior notice, and without liability.

4.4 You represent to Pacific AI that you are an individual and at least 18 years of age (or legal age of your country of residence); or that you are a legal entity and you use and access the Services on behalf of the legal entity and you are authorized to enter into transactions on behalf of the legal entity.

4.5 You also certify that you are legally permitted to use the Services, and take full responsibility for the selection and use of the Services. These Terms are void where prohibited by law, and the right to use the Services is revoked in such jurisdictions. Pacific AI makes no claim that the Services may be lawfully used outside of the United States. If you use the Services from outside of the United States, you do so at your own risk and you are responsible for compliance with the laws of jurisdiction.

5. Restrictions

5.1 You must comply with all applicable laws when using our Services. Except as may be expressly permitted by applicable law, or as Pacific AI may authorize expressly in writing, you will not, and will not permit anyone else to:

  • (i) store, copy, modify, distribute, or resell any of the information; audio, visual, and audiovisual works, or other content made available on our Services (collectively, “Service Content”) or compile or collect any Service Content as part of a database or other work;
  • (ii) use any automated tool (e.g., robots, spiders) to access or use our Services or to store, copy, modify, distribute, or resell any Service Content;
  • (iii) rent, lease, or sublicense your access to our Services to another person;
  • (iv) circumvent or disable any rights management, usage rules, or other security features of our Services;
  • (v) use our Services in a manner that overburdens, or that threatens the integrity, performance, or availability of, our Services; or
  • (vi) remove, alter, or obscure any proprietary notices (including copyright and trademark notices) on any portion of our Services or any Service Content.

6. Privacy Policy

6.1 We may collect, store and receive personal and other information about you through our Services. Our collection and use of this information is governed by our Privacy Policy available at https://pacific.ai/privacy-policy/ which may be amended from time to time.

7. Links and Third Party Content

7.1 Our Services may display, or contain links to, third party products, services, and websites. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed, authored, or made available by other users or other third parties on our Services, or which is accessible through or may be located using our Services (collectively, “Third Party Content”) are those of the respective authors or producers and not of us or our shareholders, directors, officers, employees, agents, or representatives.

7.2 We do not control Third Party Content and do not guarantee the accuracy, integrity or quality of such Third Party Content. We are not responsible for the performance of, we do not endorse, and we are not responsible or liable for, any Third Party Content or any information or materials advertised in any Third Party Content. By using our Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third party service or Third Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through our Services.

7.3 You will not use our Services to:

  • (i) upload, post, email, or otherwise transmit any submission that contains unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
  • (ii) harm us or third parties in any way;
  • (iii) impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity;
  • (iv) upload, post, email, or otherwise transmit any submission that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  • (v) upload, post, email or otherwise transmit any submission that infringes any patent, trademark (whether registered or pending), trade secret, copyright, or other right of any party;
  • (vi) upload, post, email, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other forms of solicitation;
  • (vii) upload, post, email, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
  • (viii) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services;
  • (ix) intentionally or unintentionally violate any applicable local, state, national or international law or regulation;
  • (x) intentionally or unintentionally violate our intellectual property rights;
  • (xi) “stalk” or otherwise harass another; or
  • (xii) collect or store personal data about other users.

8. Use Policies

8.1 You are solely responsible for any content and other material that you submit, publish, transmit, or display on, through, or with our Services.

9. Trademarks

9.1 Pacific AI logo, trademark (whether registered or pending) and any other product, business or service name or slogan, whether registered or pending, displayed on our Services are proprietary rights, or trademarks of Pacific AI, Inc. or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Pacific AI or the applicable trademark holder. You may not use any metatags or any other “hidden text” utilizing “Pacific AI” or any other name, trademark or product, business or service name of Pacific AI without our prior written permission.

In addition, the look and feel of our Services, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Pacific AI and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, pending trademarks, registered trademarks, product names and company names or logos mentioned in our Services are the property of Pacific AI Inc. and/or their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by us.

10. Disclaimer of Warranties

11.1 YOUR USE OF THE SERVICES AND THE SERVICE CONTENT IS AT YOUR SOLE RISK. THE SERVICES AND THE SERVICE CONTENT EACH ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE AND OUR SUPPLIERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THE SERVICES OR ANY SERVICE CONTENT, AND YOU RELY ON THE SERVICES AND SERVICE CONTENT AT YOUR OWN RISK. ANY MATERIAL THAT YOU ACCESS OR OBTAIN THROUGH OUR SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL THROUGH OUR SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OR FROM OUR SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. SOME STATES MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

11. Limitation of Liability

12.1 WE AND OUR SUPPLIERS AND LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES), RESULTING FROM YOUR USE OF OUR SERVICES AND SERVICE CONTENT. UNDER NO CIRCUMSTANCES WILL THE TOTAL LIABILITY OF US AND OUR SUPPLIERS AND LICENSORS OF ALL KINDS ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES AND SERVICE CONTENT (INCLUDING BUT NOT LIMITED TO WARRANTY CLAIMS), REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON CONTRACT, TORT, OR OTHERWISE, EXCEED THE AMOUNTS, IF ANY, THAT YOU HAVE PAID TO US FOR YOUR USE OF THE SERVICES AND SERVICE CONTENT. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

12. Indemnity

13.1 You will indemnify and hold us, our suppliers and licensors, and our respective subsidiaries, affiliates, officers, agents, employees, representatives, and assigns harmless from any costs, damages, expenses, and liability caused by your use of the Services and Service Content, your violation of these Terms, or your violation of any rights of a third party through use of the Services or Service Content.

13. Legal Notices

14.1 Enforcement of these Terms will be governed by the laws of the State of Delaware, excluding its conflict and choice of law principles. The exclusive jurisdiction and venue for any claims arising out of or related to these Terms or your use of the Services or Service Content will lie in the state and federal courts located in Sussex County, within the State of Delaware, and you irrevocably agree to submit to the jurisdiction of such courts. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed by us in writing. In the event that a court of competent jurisdiction finds any provision of these Terms to be illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

14. Notifications

15.1 We may use your contact information to notify you if we have any legitimate interest or if we need to inform you about any changes to our Services, subscription and notify you on any important information related to your use of Services and Website. We will not send you newsletters unless you expressly consented to such notifications. Please read our Privacy Policy to know more about notification policy.

15. Contacting Us

16.1 If you have any questions or concerns about our Services or these Terms, you may contact us by email at [email protected].